How to Add Goto Object to an 8x8 Contact Center Script
Objective
To add Goto and Label object to an 8x8 Contact Center Script.
Applies To
- 8x8 Contact Center
- Contact Center Configuration Manager
- Administrators
- Scripts
Procedure
- Log into Contact Center Configuration Manager.
- Click Scripts.
- Click Edit (pencil icon).
- Select the Script.
- Click Add to insert the Label object first.
- Click Add to then insert the Goto object.
- Set the Destination of Goto object to the intended Label.
- Click Save.
Additional Information
Reference the Contact Center Configuration Manager Guide for more information.