Is 8x8 Contact Center Support Center supported?
Applies To
- 8x8 Contact Center
- Support Center
Answer
As of 8x8 Contact Center 9.7.1, Support Center has been deprecated and will not be re-introduced. Support Center was a legacy offering and has not been updated in some time. Portions of Support Center (e.g., chat integration) can be implemented in other ways in Contact Center
For more information on chat functionality, see the Contact Center Admin User Guide.
API documentation is available here.