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Wallboard Numbers Are Stuck
8x8 Support

Wallboard Numbers Are Stuck

Symptom

My wallboard numbers stuck.

I  have locations in different regions of the United States.
In the wallboard for the Eastern time zone, Entered, Abandoned, and Accepted numbers are stuck on the numbers from a previous date.
The agent status and other data are up-to-date as expected.

If I change the time zone of the wallboard to the Pacific time zone, the Entered, Abandoned, and Accepted numbers are correct.

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Applies To

Virtual Contact Center Wallboards.

Resolution

 

Please log a case with 8x8 Technical Support:  How to Create a Case

 

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