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Bria Error 404 Not Found
8x8 Support Knowledge Base

Bria Error 404 Not Found

Symptom

VCC agents experiencing the following error message in Bria: 404 Not Found.

Applies To

Bria for Windows and MAC

Resolution

  1. Make sure the username is valid.
  2. Check the telephone number and try again.

Cause

Error '404 Not Found' indicates that the server had definite information that the user does not exist in the specified domain.

Additional Information

For more information, see CounterPath's 404 Troubleshooting article.