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How do I log into VCC Analytics?
8x8 Support Knowledge Base

How do I log into VCC Analytics?

Objective

How do I log into VCC Analytics?

Applies To

Virtual Contact Center Analytics

Procedure

  1. Log into VCC Agent GUI with your login credential.
  2. Click on the 'Applications' icon.
  3. Select 'Business Intelligence' icon.
  4. This will launch VCC Analytics utilizing your VCC Agent GUI credentials.

VCC_Analytics.JPG

 

Additional Information

VCC Analytics guide can be accessed from:

https://www.get8x8.com/8x8WebHelp/8x8Analytics/Default.htm

 

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