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Log Into VCC Business Intelligence
8x8 Support

Log Into VCC Business Intelligence

Objective

Log Into VCC Business Intelligence.

Applies To

Virtual Contact Center Analytics and Business Intelligence.

Procedure

  1. Log into VCC Agent GUI with your login credential.
  2. Click on the 'Applications' icon.
  3. Select 'Business Intelligence' icon.
  4. This will launch VCC Analytics utilizing your VCC Agent GUI credentials.

VCC_Analytics.JPG

 

Additional Information

VCC Business Intelligence Analytics Guide can be accessed from:

https://www.get8x8.com/8x8WebHelp/8x8Analytics/Default.htm

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