When attempting to log in to Virtual Contact Center, you receive an error message that reads, "An internal error occurred. Please log out and in again."
VCC, Virtual Contact Center, My Contactual, Agents, Admins, APIs
Ensure you are logging in to the correct URL (See the VCC Platform URL Guide).
Clear browser cache and cookies.
The Mycontactual.com domain name is being retired. Email notifications were sent to affected users.