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Virtual Contact Center Users Unable to Log in to Mycontactual
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Virtual Contact Center Users Unable to Log in to Mycontactual

Symptom

When attempting to access your Virtual Contact Center services through a Mycontactual.com URL, you are unable to log in.

Applies To

VCC, Virtual Contact Center, My Contactual, Agents, Admins, APIs

Resolution

To obtain the new hostname information, see the VCC Platform URL Guide.

Cause

The Mycontactual.com domain name is being retired. Email notifications were sent to affected users.

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