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Can't Join Virtual Office Meeting Audio from Phones with Video Camera
8x8 Support

Can't Join Virtual Office Meeting Audio from Phones with Video Camera

Symptom

When attempting to manually dial into a Virtual Office Meeting and enter Meeting ID from a phone with a connected video camera, you encounter a busy signal and the call drops.

Applies To

  • Virtual Office Meetings
  • Phones with connected video cameras

Work Around

Use your computer, a cell phone, or a desk phone without a camera attached to join meeting audio in the interim. 

See the Virtual Office Meetings documentation for all meeting audio options.

Cause

This issue is currently under investigation and being addressed by our engineers for a fix as soon as possible. 

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