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Joining Meeting Audio from Mac Fails if Video Sharing Already Started
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Joining Meeting Audio from Mac Fails if Video Sharing Already Started

Symptom

When attempting to join meeting audio from a Mac computer after video sharing has already begun, you are unable to join the audio portion of the meeting.

Applies To

  • Virtual Office Desktop v 5.6
  • Virtual Office Meetings
  • macOS

Resolution

This issue is resolved in a later version of Virtual Office Desktop (VOD). Download and install the latest version of VOD.

Cause

This was due to the way in which the app refreshed audio after initializing video sharing on Macs.

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