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Can I use CALLTO Protocol with Virtual Office Desktop?
8x8 Support

Can I use CALLTO Protocol with Virtual Office Desktop?

Question

Can callto protocol be used to initiate outbound calls through 8x8 Virtual Office Desktop (VOD)?

Applies To

8x8 Virtual Office Desktop

Answer

By design, callto protocol is not supported by 8x8 Virtual Office Desktop. The following protocols are supported only:

  • votel
  • tel
  • vvirtualoffice
  • vvirtualmeeting
  • voim

Additional Information

As a workaround, we would recommend using the TEL protocol. See How can I use TEL Protocol with Virtual Office Desktop?

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