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Download Virtual Office Desktop Beta
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Download Virtual Office Desktop Beta

Description & Download

Welcome to Beta testing for 8x8 Virtual Office Desktop! We're glad you're here.

Testing for VOD v 6.3 is currently underway.


For PCEXE Version for Per-User Deployment: For users that have their own machines and can install upgrades on their own without their company controlling the updates they install. (Learn more.)


For PCMSI for Machine-Wide Installation: Installs VOD machine-wide to the Program Files folder. Best for companies that want to control the version that their users receive. (Learn more.)


For Mac DMG for MacOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again.

By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use

Version 6.3.2 (4) published on 6/25/19.

What's new in this release?

The key features in Virtual Office Desktop v 6.3 are:

Core & Voice

  • Vertical Navigation bar for more top level navigation options
  • Outlook Contact company field considered at import
  • Ability to customize global shortcut keys in Settings that work even if VO is in background
    • Known limitations around existing shortcut keys:
      • During shortcut edit mode, the existing assigned hotkeys are not deactivated (e.g., CmdOrControl + K is assigned, always enabled and triggers the Keypad before it can be recorded in the edit mode)
      • Conflicts with other already set shortcuts are not detected when setting a new shortcut (e.g., CmdOrControl + / already set for Mute-Unmute, but only active during Calls)
  • Compact mode preserved as set by the user
  • Feedback is not a Support channel to set proper expectations
  • Ability to transfer a CTI call that is on hold

Meetings

  • Remove advanced default meeting settings from VOD

Messaging

  • Timestamps updated for edited or deleted messages
  • Updated “Read Receipts” behavior
  • Additional instrumentation for product feature usage

Technical Features

  • Resolves some issues with app stability

Bug Fixes in This Version

  • Improved identification of Plantronics headsets
  • Start Virtual Office on desktop login option is lost on update
  • Extension shows with a leading + in the incoming call screen
  • Chat messages order incorrectly displayed when user's time is not synced with the server time
  • Cannot add people to a Meet Now meeting (invites are not being sent)

Known Issues

  • Fax can't be downloaded from fax details page in Compact Mode.
    Workaround: Fax download works in Expanded Mode (will be fixed in GA).
  • VOD automatic update or updating from Help Check for Updates does not work for versions between 6.3.0 (161) including and 6.3.2 (4) excluding.
    Workaround: Users on the affected versions have to manually get latest versions from the VOD Alpha page. This applies only to 8x8 users as the mentioned versions did not reach our customers.
  • Exclamation mark on Call Using and Headset navigation icons is missing when there is no available input device (will be fixed in GA).
  • After installing VOD, trying to change the profile picture before the company contacts are loaded causes VOD to crash.
    Workaround: Wait for the company contacts to load before trying yo change your profile picture (will be fixed until GA).

Download for Windows

VOD 6.2 provides two packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. We recommend reading the following carefully before using either of them.

EXE Version for Per-User Deployment

The .exe version is meant for users that have their own machines and can install upgrades on their own without their company controlling the updates they install.

What to Consider

  • The .exe version will be installed to %LOCALAPPDATA%.
  • Automatic updates are downloaded and installed for the user. In previous 5.x versions, users were prompted to install the update.
  • No need for maintenance. VOD will keep itself up-to-date and secure.
  • VOD will check for updates every time the user signs in, or once every 24 hours, or when they check for updates manually. The updates are downloaded in the background without user intervention.
  • If there is an update to be installed, VOD will apply the update automatically when the user signs into VOD. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the Relaunch to Install link and install the update.

For PC
EXE version

MSI for Machine-Wide Installation

The Windows Installer file (MSI) package installs Virtual Office Desktop (VOD) machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer.

This package is best for companies that want to control the version that their users receive.

What to Consider

  • Single installation on a machine that multiple users that use the computer can leverage.
  • IT Admins are required to keep VOD up-to-date and secure.

For PC
MSI version

Download for Mac

Click the button below to download and install Virtual Office Desktop for macOS (DMG file).

For Mac


By clicking to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use.

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