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E-Fax Error Code 2038
8x8 Support Knowledge Base

E-Fax Error Code 2038

Symptom

When attempting to send an e-fax through Virtual Office Desktop or Virtual Office Online, the fax fails to send and you receive an error message, Error #2038.

Virtual_Office_Desktop_Fax_Error_2038.jpg

Applies To

Virtual Office Desktop

Resolution

Update Virtual Office Desktop

To update to the latest version VOD

  1. Uninstall VOD.
  2. Download the latest version of VOD. (Windows | Mac)
  3. Resend the fax using the new interface.

Cause

This is a known issue and is under investigation.

 

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