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Footer in E-Fax Cover Sheet is Not Legible
8x8 Support

Footer in E-Fax Cover Sheet is Not Legible

Symptom 

The footer in the E-Fax cover sheet is not legible.

Applies To

  • Virtual Office Desktop (VOD)
  • E-Fax

Resolution 

If the footer in the cover sheet is not legible, the cover sheet needs to be edited. The ability to edit is only available in Classic Mode (VOD 5.9 and below) and is not available in Virtual Office Desktop 6.1 at this time.

The current workaround is to upload your own coversheet as a PDF to the E-Fax file. 

Cause

Current limitation of VOD 6.1.

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