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How can I use Tel Protocol with Virtual Office Desktop?
8x8 Support

How can I use Tel Protocol with Virtual Office Desktop?

Objective

Using the tel protocol to initiate outbound calls through Virtual Office Desktop (VOD).

Applies To

Virtual Office Desktop v 6.0

Procedure

  1. In the address bar of a web browser window, enter tel:// followed by the phone number you wish to dial.

    • Example: tel://15558675309

  2. If the tel protocol is not already assigned to another application, you will be prompted to select an application to place the call. To dial with VOD, select the application and click Open Link.

    • To make VOD your default application for the tel protocol, check the box Remember my choice for tel links before clicking Open link.

VOD Tel Protocol.jpg

  1. To set up Virtual Office Desktop as the default app for tel protocol dialing, in Windows go to Settings > Apps > Default Apps.
  2. Select Choose default app by protocol.
  3. Under Tel URL:tel, select 8x8 - Virtual Office.

Additional Information

This process won't work if you already have something installed that has defaulted the tel protocol to another app, such as Skype for Business.

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