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8x8 Support

How to Adjust Call Using Settings in 8x8 Work for Desktop

Objective

How to adjust where you are calling out from within 8x8 Work for Desktop. This allows dialing from the desktop but the call will route to another device such as a Poly Deskphone. 

Applies To

  • Work for Desktop
  • Call Using

Procedure

  1. Log in to 8x8 Work for Desktop.
  2. Click Call Using (Headset or deskphone icon). 
    Screen Shot 2019-12-12 at 12.40.02 PM.png
  3. Adjust where you call from by selecting ComputerDeskphone or Add Phone Number. You can also adjust Microphone and Speakers from here.
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