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Virtual Office Desktop Starts in New Experience Mode Even Though Classic Mode is Selected
8x8 Support

Virtual Office Desktop Starts in New Experience Mode Even Though Classic Mode is Selected

Symptom

After selecting the option to open Virtual Office Desktop in Classic Mode, the app opens in New Experience Mode.

Applies To

Virtual Office Desktop (VOD) v 5.9

Resolution

At this time, in v 5.9, you must select the Classic Mode option upon logging in to the app if you want to use Classic Mode.

Cause

This issue is under investigation.