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8x8 Support

When does 8x8 Work for Desktop check for a new update?

Question

When does Work for Desktop check for new updates?

Applies To

  • Work for Desktop

Answer

If an IT admin has allowed users to automatically update to newer versions of Work for Desktop, the application will check for updates at any of the times shown below and will update the app silently when there is an update available.

  • When the user signs in to Work for Desktop
  • When the user restarts and signs in Work for Desktop
  • After sign-in and if the app is running, once every 24 hours
  • When the user chooses to manually check for updates from the application menu.
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