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How do I view and reply to a missed message in Virtual Office Desktop?
8x8 Support Knowledge Base

How do I view and reply to a missed message in Virtual Office Desktop?

When you click away from your Virtual Office Desktop application, you will receive a push notification with your contact's name and the first part of their message. You can view this missed message by clicking on the notification, or by navigating back to the application using the steps below.

To view and reply to a missed instant message in Virtual Office Desktop

  1. Click the 8x8 icon in your task bar. 
    VOD - Missed Message Notification.jpg
  2. Click the Messages tab. The message that was last sent to you will be at the top of your message list.
    VOD - Missed Message in Messages Tab-300x199.jpg
  3. Click the missed message. You will be taken to a screen with your instant message history. 
  4. Your cursor will be flashing in the space where you can type and send your response.

 

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