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How do I download the Virtual Office Mobile (Android) beta application?
8x8 Support Knowledge Base

How do I download the Virtual Office Mobile (Android) beta application?

Overview

The Virtual Office Mobile Application Beta Program gives authorized users access to pre-release testing builds of our Virtual Office Mobile app for Android smartphones. Please note that testing versions are not production quality and will be unstable or have bugs.

Looking for tips on how to use the latest version of Virtual Office Mobile for Android? See our online help section here.

Note: Beta versions can be helpful for users dealing with a particular known issue. Beta versions are available so that our users can validate if a new release will resolve a specific issue. Beta versions are offered as is and are not eligible for support from 8x8 Support agents. Beta versions should not be used as a regular product solution, or if you have a business critical need. If you experience issues with a beta app that impacts your productivity or ability to use our services, uninstall the beta app and instead use the publicly released version.

To join the Virtual Office Mobile Android Testing Program

Note: You should already have the publicly released version of Virtual Office Mobile v 6.3, installed on your Android device. If you do not already have it, download the Virtual Office Mobile for Android app to your phone.

  1. Open the Google Play Store app on your Android device.
  2. Search for 8x8 Virtual Office Mobile.
  3. Tap on the search result and go to the app details page.
  4. Scroll down to the Beta Testing section.
  5. Tap I'M IN. This will download the beta version of the app.
    AndroidBetaJoin-300x166.jpg

To leave the Testing Program

  1. Open the Google Play Store app on your Android device.
  2. Search for 8x8 Virtual Office Mobile.
  3. Tap on the search result and go to the app details page.
  4. Scroll down to the Beta Testing section.
  5. Tap Leave.
    AndroidBetaLeave-300x164.jpg
  6. Uninstall the beta version of the app.
  7. Reinstall the publicly available version of the app (Virtual Office Mobile v 6.3) from the Google Play Store.

How do I join other beta testing programs?

If you are interested in joining other beta test groups, please create a case with 8x8 Technical Support.