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How do I dial in to the Conference Bridge from an external number?
8x8 Support Knowledge Base

How do I dial in to the Conference Bridge from an external number?

Overview

The Conference Bridge is a tool available to all 8x8 Virtual Office customers. It is accessible from any hard or soft phone on an 8x8 network by pressing 556.

Some customers may want to allow access to a Conference Bridge call from outside numbers. There are three ways to do this.

Use a number already in your network

  1. Decide on an already existing 8x8 extension to use for the conference call.
  2. Set forwarding rules for that extension to Always Forward to 556 (the universal Conference Bridge extension) during the duration of the conference call.
  3. Alert non-8x8 participants of the extension's DID, as well as the date, time, and access code for the conference.
  4. When participants dial that extension's DID at the appointed time, they should be forwarded directly to the conference.

Purchase a virtual or toll free number for conference purposes

  1. Purchase and designate a virtual or toll free number specifically for conference calls.
  2. Set forwarding rules for that extension to Always Forward to 556 (the universal Conference Bridge extension).
  3. Alert non-8x8 participants of the DID, as well as the date, time, and access code for the conference.
  4. When participants dial that DID at the appointed time, they should be forwarded directly to the conference.

Utilize the Auto Attendant (if available)

  1. Create an Auto Attendant option that points callers to extension 556 (e.g., To join a conference call, press 8.).
  2. Alert non-8x8 participants of the the date, time, and access code for the conference, as well as instructions to follow the vocal menu options delivered by the Auto Attendant.
  3. When participants call in to the Auto Attendant, they can follow the vocal prompts to join the conference.