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Switchboard intermittently and temporarily unresponsive
8x8 Support

Switchboard intermittently and temporarily unresponsive

Symptom

Switchboard intermittently exhibits a delay in response or no response to inputs, including answering calls, transferring calls, or bringing up Contact Details for a listed contact. Symptoms are clustered during specific times.

Diagnostics run at the time symptoms are present show no issues with the computer and network.

Applies To

Switchboard

Cause

Our engineers are investigating this behavior. We currently do not have an ETA on when a fix will be available.

 

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