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Error When Uploading User Information in Bulk to Virtual Office Configuration Manager
8x8 Support Knowledge Base

Error When Uploading User Information in Bulk to Virtual Office Configuration Manager

Symptom

When attempting to upload user information in bulk through a CSV file to Virtual Office Configuration Manager, you receive an error that reads, "Error uploading file! The server responded with: Error!"

Applies To

Virtual Office Configuration Manager, bulk user management

Resolution

In the Bulk Upload template, change the header for Column I from User.Voice.Device.Model to User.Voice.Device before uploading user data.

Cause

This issue is under investigation.