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How do I reset the password for a user profile in Virtual Office Configuration Manager?
8x8 Support Knowledge Base

How do I reset the password for a user profile in Virtual Office Configuration Manager?

Note: To reset the user password for a User Profile in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

Account administrators can reset user or administrator passwords by using the steps below. The user will receive an email notifying them to reset their password.

To reset a user or administrator password in VO Configuration Manager

  1. Log in to VO Configuration Manager.
  2. Click Users.
  3. Click More Options (three dots).
  4. Select Reset User Password.
  5. Select Continue to confirm that you want to reset the password.

Once the user receives an email notification, they should follow the instructions in the email to reset their password.