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8x8 Support

How to transfer between Auto Attendant with different languages

Objective

To transfer between Auto Attendants with different languages.

Applies To

  • Admin Console
  • Auto Attendant

Procedure

  1. Log in to Admin Console
  2. Select Auto Attendants from Home page.
  3. Click Edit (pencil icon).
    2019-08-16_12-26-16.png
  4. Select proper routing rule as outlined in the script of Auto Attendant or greeting.
  5. Select Add key.
    2019-08-16_12-27-59.png
  6. Select your Key and then the destination as the User, service or external number
  7. In Target, enter either:
    • Extension number of Auto Attendant
    • Assigned phone number of Auto Attendant
      2019-08-16_12-30-26.png
  8. Select Save.
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