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How to Change the Company Name on a Fax in Virtual Office Configuration Manager
8x8 Support

How to Change the Company Name on a Fax in Virtual Office Configuration Manager

Objective

When sending a FAX message you would like to change the Company name listed on the cover letter with a different name, however for all users. The following article explains a basic use case applicable at the PBX level for all users.

Applies To

  • 8x8 Virtual Office
  • Virtual Office Desktop
  • Virtual Office Configuration Manager

Procedure

To start with, when sending or receiving a FAX, the cover letter should look like this. (Note the Company name highlighted below.)

img1.JPG

As an Administrator of your company's 8x8 account, access 8x8 Configuration Manager and apply the changes per the below steps:

1. Log in to your 8x8 Application Panel.
2. Select Virtual Office Configuration Manager.
3. Go to Home > Company.
4. Under Details > Company Name, modify the old name to the preferred Company Name.
5. Click Save.

By following these steps, end users will now be able to send faxes with the new company name listed on the cover letter of the fax.

Note: End users are not required to log-out from their 8x8 endpoints for this change to take effect.

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