To upload an initial Queue Greeting in VO Configuration Manager.
Configuration Manager, Call Queues
- Log in to VO Configuration Manager.
- Click Call Queues.
- Click Create Call Queue or click More Options (three dots) to the right of the queue you wish to select.
- Click Change File under Initial Queue Greeting.
- Click Create Audio File.
- In the menu select By Uploading an Audio File.
- Enter the Title of your recording.
- Click the center of your screen or drag an audio file to the Upload your Audio File window.
- Click Save.