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How do I hide my Ring Group in the Contact Directory in Virtual Office Configuration Manager?
8x8 Support

How do I hide my Ring Group in the Contact Directory in Virtual Office Configuration Manager?

Objective

Configuration Manager now allows you to hide your ring groups and call queues from the contact directory in Virtual Office Desktop.

Procedure 

  1. Login to Virtual Office Configuration Manager
  2. Under Work Groups, click Ring Groups 
  3. Click the three dots and then click Edit.
    CM 1.4 directory 3.jpg
  4. In the basic information section, click the Slider near Display Ring Group in company directory.
    CM 1.4 directory 4.jpg
  5. Click Save at the bottom of the page.
    clipboard_eda5bf899f4ea9e6c63339811145e66d3.png

Result

The selected Ring Group will no longer show in the Virtual Office contact directory: