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How do I manage Ringback audio settings for extensions in Virtual Office Configuration Manager?
8x8 Support

How do I manage Ringback audio settings for extensions in Virtual Office Configuration Manager?

Question

How do I manage ring back audio settings for extensions in Virtual Office Configuration Manager?

Applies To

Virtual Office Configuration Manager

Answer

Ring back audio cannot be set for individual extensions.

Workaround

Upload a custom audio file to a ring group where the desired extension is part of the ring group.

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