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Voicemail Options Greyed Out in Configuration Manager When Logging in as an End User
8x8 Support

Voicemail Options Greyed Out in Configuration Manager When Logging in as an End User

Symptom

When attempting to change voicemail options as an end user in Virtual Office Configuration Manager, voicemail options are greyed out.

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Applies To

Virtual Office Configuration Manager, voicemail

Resolution

Only Account Admins have access to change voicemail greetings. End users can use their desk phone, Virtual Office Desktop, or Virtual Office Mobile, and dial 555 to access their voicemail settings.