Maximum number of records displayed on Call Detail Records
Applies To
Virtual Office Analytics
Answer
Only the first 20,000 records for a selected time frame will be displayed on the Call Detail Records page.
- Systems
- EU Process
- US & Global Process
- All Global Processes
- Account Management
- Billing
- Call Quality/Termination
- Cancellation/Retention
- CSAT/Voice of the Customer
- Escalations
- Fraud
- General Case Management
- Global Provisioning
- Globalization
- Implementation
- Knowledge-Centered Service
- Non-Support Process
- Phone Numbers
- Professional Services
- Sales Ops & Escalations
- Security/Compliance
- Shipping/Orders
- Support Ops
- Support Overviews
- Support QM
- Workforce Management
- XRM/RMA
- 8x8 Network
- Resources
- Admin
