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8x8 Support

Placing a Call with 8x8 Work for Slack Integration

Objective

Making a phone call using the 8x8 Work for Slack integration.

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Please note that the Meetings feature of the Slack integration has been deprecated. You will still be able to initiate phone calls from Slack, through 8x8 Work for Desktop, but the /meet feature will no longer function.

Applies To

  • Slack
  • 8x8 Work for Slack Integration

Procedure

Before you begin, ensure that the Slack integration is installed.

  1. On the Slack channel for which you have enabled the 8x8 Work for Slack integration, type /8x8call followed by the phone number you want to dial.
  2. Press Enter.
  3. If prompted, click Login to 8x8 and enter your 8x8 user credentials.
  4. Your call will be initiated and will be dialed through 8x8 Work for Desktop.​​​​​​​
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