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How do I configure my ASUS router for 8x8 service?
8x8 Support Knowledge Base

How do I configure my ASUS router for 8x8 service?

Administrative Information

  1. Make sure your router is powered on and connected to your network.
  2. In a browser on a computer on the same network as the router, navigate to the following IP address: 192.168.1.1
  3. Log in (default credentials shown below).
    • Username: admin
    • Password: admin

Adding/editing 8x8 subnets is recommended when available. Please click here and review the Traffic Shaping and Specific Subnet/Port Configuration section.

To configure an ASUS router

  1. Navigate to Advanced Settings > WAN > NAT Passthrough.
  2. Next to RTSP Passthrough, select Disable.
  3. Next to SIP Passthrough, select Disable.
  4. Click Apply.