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How do I configure my Cisco RV325 router for 8x8 service?
8x8 Support Knowledge Base

How do I configure my Cisco RV325 router for 8x8 service?

Cisco RV325 Router

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Administrative Information

  1. Make sure your router is powered on and connected to your network.
  2. In a browser on a computer on the same network as the router, navigate to the following IP address: 192.168.1.254.
  3. Log in (default credentials shown below).
    • Username: cisco
    • Password: cisco

Adding/editing 8x8 subnets is recommended when available. Please click here and review the Traffic Shaping and Specific Subnet/Port Configuration section. (Login required.)


Firewall Configuration

  1. Go to System Summary and ensure that the firmware is up to date (1.1.1.06 or later).
  2. If needed, update firmware by going to System Management > Firmware Upgrade.
  3. Go to Firewall > General.
  4. Ensure that Firewall and Remote Management are enabled (checked).
  5. Ensure that the following are disabled (unchecked):
    • SPI (Stateful Packet Inspection)
    • DoS (Denial of Service)
    • Block WAN Request
    • SIP ALG
  6. Click Save.
  7. Browse to IPADDRESS/f_general_hidden.htm.
  8. Set UDP Timeout to 300 seconds.
  9. Go to Firewall > Access Rules.
  10. Create inbound and outbound rules for each of the 8x8 subnets. Please click here and review the Traffic Shaping and Specific Subnet/Port Configuration section. (Login required.)
  11. Save all changes.

QoS Configuration

  1. Go to System Management > Bandwidth Management.
  2. Add all of the 8x8 protocols.
  3. Change Bandwidth Management Type to Priority.
  4. Change the Upstream and Downstream values for WAN1 and WAN2 to the following:
    • WAN1/2 UDP Downstream High for each 8x8 port.
    • WAN1/2 UDP Upstream High for each 8x8 port.
  5. Save all changes.