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Edgewater Routers Installing or Upgrading Firmware and Config
8x8 Support Knowledge Base

Edgewater Routers Installing or Upgrading Firmware and Config

Basic Setup of the 200AE1, 250W, and 4550

  1. Connect your PC or Laptop to LAN port 4 on the 200AE1 router or to LAN port 1 on the 4550 router.
  2. Connect your router WAN port to an Internet connection.
  3. Open a browser and point it to http://192.168.1.1. The authentication screen appears.

  4. For Password, type default.
  5. Click Log In. The System screen appears.

Upgrading the Firmware

Note: The above firmware versions are the latest versions tested and confirmed compatible by 8x8 QA. However, more recent versions are available. While the 8x8 config file should continue to be applicable across all versions and upgrades, please know that 11.6.16 is the latest version tested and supported by 8x8. If you need assistance with firmware files, please create a case with 8x8 Support.

  1. Under System, click Upgrade Firmware.
  2. Note the Current Version of the device firmware.
  3. Enter the appropriate Filename for your router model:
    • EdgeMarc 200: image.bin.e200.ewn.11.6.16
    • EdgeMarc 250W: image.bin.e250.ewn.11.6.16
    • EdgeMarc 4550: image.bin.e4600.ewn.11.6.16
  4. Click Submit.
  5. Compare the new Current Version to the previous one to veify the upgrade.

Note: The above firmware versions are the latest versions tested and confirmed compatible by 8x8 QA. However, more recent versions are available. While the 8x8 config file should continue to be applicable across all versions and upgrades, please know that 11.6.16 is the latest version tested and supported by 8x8. If you need assistance with firmware files, please create a case with 8x8 Support.

Loading the 8x8 Default Configuration

Note: The 8x8 default configuration files are publicly available at: http://www.8x8.com/Support/BusinessSupport/Downloads.aspx#edgemarc

  1. Under System, click Backup/Restore.
  2. Click Choose File > Browse to upload the appropriate 8x8 default config file.
  3. Select the appropriate file.
  4. On the Backup/Restore screen, click Upload File.
  5. Click Restore Saved Configuration.
  6. To verify successful installation, click Traffic Shaper > Advanced > Classification Rules. These 8x8 default values should be present:

For more information, see How do I configure my network for 8x8 service?

 

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