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How do I set a static IP on my Cisco SPA525G2 phone?
8x8 Support Knowledge Base

How do I set a static IP on my Cisco SPA525G2 phone?

Note: We highly recommend consulting an IT or network professional when configuring advanced network settings. If able, the network administrator should always check the IP address, and assign and log any static IP to avoid conflicts in the future.

Switching a phone from DHCP to a static IP can be a useful way to address connectivity issues like URL call is disablederrors. It may also alleviate some (but not all) call quality issues.

Before You Begin

  1. Find out your phone's password. Cisco phones in an unprovisioned, factory default state and NOT running UC4.0+ firmware should be able to utilize 198y9w9y891 or 654123. Otherwise, use the MAC password.
  2. Next, determine the phone's current IP address and a static IP address (along with subnet and gateway) to assign to the phone.

To set a static IP on a Cisco SPA525G2 phone

  1. Press the Setup button (Paper icon). 
  2. Select (8) Network Configuration.  
  3. Scroll down to Select Connection Type (should currently be set to DHCP).
  4. Use the right arrow key to set to Static IP.
  5. Press the Set soft key.
  6. Scroll down and select Static IP Address Settings
  7. Input IP Address.
  8. Input Subnet Mask.
  9. Input Gateway Address
  10. Input DNS 1: 8.8.8.8
  11. Input DNS 2: 8.8.4.4
  12. Press the Set soft key.
  13. Return to the homescreen.

 

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