Important: Due to potential security risks, access to voicemail from an external (non-8x8) number is restricted. If you would like to request that this feature be enabled on your 8x8 service, please create a case with 8x8 Technical Support.
To learn how to access your voicemail from your desk phone see How do I access my voicemail from my phone?
Accessing Voicemail Externally
Once this feature is enabled, you can access your 8x8 voicemail from an external line by dialing your 8x8 phone number.
During the greeting, press #.
- Enter your voicemail password and press # again.
- To return to the main menu at any time, press *.