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How do I check my phone’s firmware?
8x8 Support Knowledge Base

How do I check my phone’s firmware?

Your phone’s firmware will determine its default administrator password, as well as your ability to utilize certain features, such as Virtual Receptionist, or peripheral devices, such as the VVX webcam. To see your phone’s current firmware version, view the steps for your phone model below. (If you don’t see your model listed, please refer to the user manual for your phone.)

Cisco SPA 525G2

  1. Press the Menu (paper icon) button.
  2. Using the arrow and center buttons, scroll down and press 10. Status.
  3. Press 1. Product Information. Your firmware version will appear after Software Version.

Polycom SoundPoint IP series and VVX 300

  1. Press the Menu button.
  2. Using the arrow and center button, press 2. Status.
  3. Press 1. Platform.
  4. Press 2. Application.
  5. Press 1. Main. Your firmware version will appear after Version.

Polycom VVX 400/500/600

  1. From the Home view, select or tap Settings.
  2. Press 4. Status.
  3. Press 1. Platform.
  4. Press 2. Application.
  5. Press 1. Main. Your firmware version will appear after Version.

 

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