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How to Park a Call on IP Phones
8x8 Support Knowledge Base

How to Park a Call on IP Phones

  1. While on a call, either:
    • transfer to extension 460, or
    • use the Call Park soft key if available on your phone model (it may be behind a button or soft key labeled More).
  2. The person you were talking to will hear hold music and be assigned to an open Call Park extension.
  3. You will hear what extension the person is on (e.g., 461).
  4. Any IP phone in your system can then pick up the call by dialing the extension number that was assigned (e.g., 461).
You can park up to 10 calls at once (on extensions 461-470).

 

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