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How to Park a Call on IP Phones
8x8 Support Knowledge Base

How to Park a Call on IP Phones


  1. While on a call, transfer to extension 460 or use the Call Park soft key (click on the More button on the Aastra Phone 55i/57i CT, or Polycom phone).
  2. The person you were talking to will hear hold music.
  3. You will hear what extension the person is on (e.g., 461).
  4. Any IP Phone can pick up the call by dialing the extension number that was assigned (e.g., 461).
  5. Enter the extension number from any other IP phone to connect to the parked caller.
You can park up to 10 calls at once (on extensions 461-470).


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