Skip to main content
How do I connect and pair my Polycom RealPresence Trio Visual+?
8x8 Support Knowledge Base

How do I connect and pair my Polycom RealPresence Trio Visual+?

Connecting RealPresence Trio.jpg

  1. Connect the Logitech Webcam C930e (part of the Collaboration Kit) to the Trio Visual+.
  2. Connect an HDMI cable from the Trio Visual+ to a monitor or TV.
  3. Connect the Power Kit to the Trio Visual+ (PoE/PoE+ is also supported).
  4. Once the Trio Visual+ gets an IP Address, the monitor or TV should display instructions on pairing the Trio Visual+ to the Trio 8800.
    Pairing Trio Visual+.jpg
  5. Tap the Pair button on the Trio Visual+.
  6. On Trio 8800 Speakerphone, go to Settings > Advanced > (enter MAC Password) > Network Devices.
  7. Under Available Devices, tap the Trio Visual+ named FEO3AE.
  8. To complete the pairing, tap the Pair button again on the Trio Visual+.
  9. If pairing is successful, a video should appear on the monitor or TV.
Note: Trio Visual+ only works with Peer-to-Peer calling. At this time, it does not work with Virtual Office Meetings.

 

  • Was this article helpful?