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2018-09-13: VOD 5.7 Users cannot access new messaging experience features
8x8 Support Knowledge Base

2018-09-13: VOD 5.7 Users cannot access new messaging experience features

Issue

Users who upgraded to Virtual Office Desktop 5.7 on 9/13/18 could not see the new messaging experience. Group messaging reappeared, and the abilities to add files or special message formatting were not available.

Status

Resolved

Resolution

A fix for this issue has been pushed out to affected users.

Last Updated

2018-09-14, 11:41 a.m. Pacific Time