Skip to main content
Why do calls to Australia from international numbers show the wrong caller ID?
8x8 Support Knowledge Base

Why do calls to Australia from international numbers show the wrong caller ID?

When placing an international call to a local Australia direct inbound dialing (DID) phone number, the callee's phone (in Australia) will not show the correct caller ID. Instead, it shows 001xxxx or Private caller. (Local calls within Australia will show proper caller ID.)

This is a known issue for calling Australia from a number of international origin, and is outside of the control of 8x8 and local phone carriers.

 

  • Was this article helpful?