Skip to main content
Change the order Agents on the Agent Resources Dashboard Widget
8x8 Support

Change the order Agents on the Agent Resources Dashboard Widget

Objective

Change the saved order Agents on the Agent Resources Dashboard Widget

Applies To

  • Virtual Contact Centre Analytics
  • Dashboards
  • Agent Resources

Procedure

  1. Login to Virtual Contact Centre Analytics
  2. Click Dashboards
  3. Click the dashboard you need to change

clipboard_ebe0d1ca14f76c372fc94c5123615a8c7.png

  1. Click the edit (pencil) icon

clipboard_e31de474452f99c824ad224039921ff9d.png

  1. Click the edit (pencil) icon on the Agent Resource Widget
  2. Click the desired order from the dropdown
  3. Click Save

clipboard_ef4d6cc15170d8c06d7ef4798aea69793.png

  1. Click Save

clipboard_e08a21a11fe13a185e7fefa9f5cef7e2d.png