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Can I Change Our Contact Center Name
8x8 Support

Can I Change Our Contact Center Name

Question

We changed our company name, and we want to change the Contact Center name to match. Can I change our Contact Center name?

Applies To

ContactNow

Answer

The Contact Center name cannot be changed in the ContactNow system.

Instead you can make a new Campaign with the desired name.

Instructions for making a new Campaign can be found in this Knowledge Base article: ContactNow: Add a Campaign