Skip to main content
ContactNow: Add Button Missing from Interface for X8 Customers
8x8 Support

ContactNow: Add Button Missing from Interface for X8 Customers

Symptom 

The Add button is missing from the Agents, Teams & Queues page.

Applies To

  • ContactNow
  • Agents 

Resolution

If the add button is missing, there are no more available X8 licenses. Please contact your Sales Representative to acquire additional licenses.

Cause

There are no more available X8 licenses to assign. Agents can be added based on the number of available licenses at one license per agent.

 

  • Was this article helpful?