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No Matching Numbers Available Error in ContactNow
8x8 Support

No Matching Numbers Available Error in ContactNow

When ContactNow admin receives an error while trying to select a phone number from Configuration, then choose a different phone number. Learn more.

Symptom

The ContactNow administrator receives an error when attempting to select a phone number from ConfigurationAllocate DID:

  • Error: No matching numbers available

ContactNow_AllocateDID_No_Matching_Numbers_Available.jpg

Cause

The selected phone number may already been in use.

Resolution

Select a different phone number from the drop down menu. You should no longer receive the error message.

ContactNow_AllocateDID_No_error.jpg