Skip to main content
Calls to new toll-free 8x8 line error "call failed"
8x8 Support

Calls to new toll-free 8x8 line error "call failed"

Symptom

Trying to call a new toll-free 8x8 line and getting the message, "call failed".

Applies To

Virtual Contact Center

Resolution

Call from a phone that is not an end-point of a VCC Agent.

Cause

Trying to call from a phone that is an end-point of the VCC channel the toll free line is on.

 

  • Was this article helpful?