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Campaign Pages Are Loading Slowly
8x8 Support

Campaign Pages Are Loading Slowly

Symptom

In Virtual Contact Center Configuration Manager, campaigns are slow to load.

The main area of the Campaign header is displayed, but the campaign list is empty and says "no items to show." The bottom of the frame says, "Note: nnn out of 1000 campaigns have been created. Mouse over any ERROR to see the error messages." After several seconds (more than 50 seconds), the list of campaigns is displayed.

Applies To

  • Virtual Contact Center
  • Configuration Manager
  • Campaigns

Resolution

Delete old campaigns one by one.

Cause

A large number of old campaigns have a large number of records in each one. To display the list, all of the old campaigns need to be loaded.