Skip to main content
How to change the Dial Plan for a VCC user
8x8 Support

How to change the Dial Plan for a VCC user

Objective

How to change the Dial Plan for a VCC user

Applies To

  • Virtual Contact Center
  • VCC Configuration Manager

Procedure

  1. From the VCC Configuration Manager, open Users.
  2. Click   to edit an user's account.
  3. Navigate to Phone > Outbound Calling > Dial Plan
    Choose a Dial Plan to translate outbound dialing numbers. Select from the International Numbering Plan, North American Numbering Plan, or any custom plan defined for the tenant.

    clipboard_eea0f9003169dc35abc8cbe00fe172311.png

    4. Click Save.