Outbound calls from Virtual Contact Center are showing up as anonymous.
- Virtual Contact Center AGUI
- Outbound calls
- Log into VCC Configuration Manager.
- Click Outbound Phone Codes.
- Click Edit (pencil icon).
- Select the Codes tab.
- Under Calling Line Identifier, click Anonymous.
- Select a phone number from the list.
- Click Save.
The Calling Line Identifier is set to anonymous.